HR Operations Specialist (LATAM)

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Puesto: HR Operations Specialist (LATAM)

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.

Purpose of Role

The HR Operations Specialist – LATAM, based in our Mexico City office, is primarily responsible for delivering compliant and efficient HR operational support for teammates in Panama, while also providing support across Mexico and Chile throughout the teammate lifecycle. Serving as a trusted first point of contact for teammates, managers, vendors, and external stakeholders, this role ensures the accurate administration of HR processes, payroll inputs, benefits, employee data, and regulatory requirements.

This person partners closely with regional HR teams, payroll providers, business leaders, and external agencies to maintain data integrity, support business operations, and ensure compliance with local labor laws and company policies. This role plays a critical part in delivering a seamless teammate experience by managing HR administration, supporting payroll processes, maintaining accurate records, and driving continuous improvement through standardized, efficient, and scalable HR practices across the region.

Your Impact

• Serve as the first point of contact for HR-related inquiries from employees, vendors, and external authorities (e.g., government, banking institutions).
• Maintain up-to-date knowledge of local labor laws, regulatory requirements.
• Manage country-specific compliance requirements and respond to local authority requests.
• Ensure timely and accurate system entry of new hires to guarantee access, payroll readiness, and compliance.
• Coordinate onboarding documentation with employees and hiring managers.
• Conduct regular audits to ensure data accuracy and identify process improvement opportunities.
• Maintain accurate and compliant personnel files, ensuring proper documentation and audit readiness.
• Administer employee benefits (e.g., pensions, meal cards, company doctor processes, vehicle programs, etc.).
• Ensure accurate data flow between HRIS and payroll systems.
• Process terminations in all relevant systems and ensure proper documentation.
• Coordinate with payroll providers to ensure accurate and timely final termination payments.
• Own payroll input, including data extraction from Time & Attendance systems payroll incident management and submission, including bonuses, government-mandated payments, and other payroll-related earnings and deductions.
• Partner closely with payroll team to ensure timely and accurate salary processing.
• Execute administrative processes such as PTO tracking, employment verifications, and HR communications.
• Continuously identify and implement process improvements to enhance efficiency and data quality.
• Ensure all HR processes are well-documented, standardized, and consistently applied.

Qualifications

• Bachelor’s degree with typically 2 years of work experience in administrative function; or in-progress University Degree with 2 years of HR experience.
• Business fluency in Spanish and English
• Communicates well both verbally and in writing with team members of all levels across the organization; maintains a level of confidentiality regarding sensitive information; freely shares ideas with others; actively listens to ensure clear understanding and translates direction into action
• Maintains a keen eye for detail; demonstrates accuracy and thoroughness
• Challenges ideas and processes in a positive manner; consistently looking for ways to improve and promote the quality of HR’s data and processes
• Responds promptly to customer needs; solicits customer feedback to improve service; meets commitments
• Identifies and elevates issues in a timely manner; bring forth suggestions for possible resolution
• Attentive to details and follows through on assigned tasks and commitments.
• Strong organizational skills, and ability to effectively disseminate information in a clear and concise manner.

Workplace Location

• Location: This individual must reside within commuting distance from our Mexico City Office
• Work Schedule: This role follows a hybrid work schedule, requiring 4 days in-office per week.

Relocation

• No relocation provided

Benefits & Perks

• Under Armour Merchandise Discounts
• Maternity and Parental Leave for eligible teammates
• Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.